Shipping Policy

Last Updated: July 24, 2026

Thank you for shopping with us! We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

• Once your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).

• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• United States: 5–10 business days

• Canada: 7–15 business days

• United Kingdom: 5–10 business days

• Australia & New Zealand: 7–15 business days

• Europe: 7–15 business days

• Rest of the World: 10–20 business days

Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a tracking number via email (where available). Please allow 24–48 hours for tracking information to update.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. If an incorrect address is entered, please contact us as soon as possible.

If your order has not yet been shipped, we will do our best to update the address. Once an order has been shipped, we cannot guarantee changes or rerouting.

Lost, Stolen, or Delayed Packages

We are not responsible for packages lost, stolen, or delayed after they have been handed over to the shipping carrier. If you experience delivery issues, please contact the shipping carrier first. If you need assistance, our support team will be happy to help.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you promptly.

Multiple Shipments

If your order contains multiple items, they may be shipped separately depending on inventory availability or warehouse location. You will receive tracking information for each shipment if applicable.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through the Contact Us page on our website. We aim to respond to all inquiries within 24–48 business hours.